Monitor goes black, sound dies, but the PC hardware seems to be running.

[Scott101]

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This happens during 3 activities, sometimes just after startup, sometimes while playing and sometimes when loading things. Monitor goes black first, sound dies after around 5 seconds, however, the PC components are running. Somebody mentioned that the power supply could be an issue. Note: I built this PC half a year ago, everything is brand new.

Edit: Everything is suddenly loading very slowly, which made my PC crash again. After I restarted it, it is still slower.

Thank you in advance.

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[florian-luca]

Hi Scott
no Info to PC an Hardware.
Step 1 Systemcheck with cmd as Administrator https://www.youtube.com/watch?v=kzJ6z0tJhLo
Keep doing until there are no more mistakes
Step 2 Repair Install Inplace Upgrade
https://www.youtube.com/watch?v=RC6yuSuldIw
https://www.youtube.com/watch?v=RpaemWj3_iM
excuse my bad English
mfg florian-luca

[walaki2756]

Likely hardware-related—black screen and slowdowns point to PSU or storage issues; test with another PSU and check drive health. FL E-ZPass

[SehagEvez]

It sounds like your PC is experiencing sudden crashes that cut video and audio while the components keep running, which often points to either power delivery issues or storage/driver problems. Since everything is brand new, the power supply could be a culprit, especially if it’s underpowered or faulty. The slow loading after the crash hints at possible drive corruption or memory issues. I’d check event logs, run a memory test, and try stress-testing the PSU and storage to narrow it down before assuming a component is dead.